Frequently Asked Questions

Are all your products made with natural and safe ingredients? 

All of our products are made with natural and/or contain naturally derived ingredients and plant-based extracts. While we do not claim our products to be all-natural. Safety is of paramount importance to us. This is why we formulate our products to exclude the following nasties: 

- AluminiumDEA (Diethanolamine), MEA (Monoethanolamine), TEA (Triethanolamine)

- Parabens (tyl/thyl)

- PEG (Polyethylene Glycols)

- Propylene Glycol (PG), Butylene Glycol 

- Siloxanes

- Phthalates

- Synthetic Fragrances

- Triclosan

- Sulfates 

Our product’s full ingredients list can be found on their packaging and on each product's page. 

WARNING! Our products contain Nut Oil and Wheat. 

Will your products work for me?  

We understand that every individual has unique circumstances, including different skin types and demographics. At Fred Skincare, we've taken great care to consider various scenarios when formulating our products. Whether you're a passionate gamer, a hard working construction worker, or someone with a glorious beard, we've tailored our products with your needs in mind. It's important to note that while we can't guarantee universal results, as everyone's skin is different, we highly recommend patch testing our products before regular use. Conducting multiple patch tests will provide a more accurate understanding of whether our products are right for you. If you experience any adverse reactions, please don't hesitate to contact us within 30 days of receiving your order, providing relevant details and photos. Your satisfaction and skin health are our top priorities. Contact: 

Should I be using Skincare? What does it actually do?  

Absolutely! At Fred Skincare, we firmly believe that a good skincare routine is a must, regardless of age or gender. Taking care of your skin in your 20s and 30s sets a strong foundation for healthy and resilient skin as you age. Our range of essential skincare products, including an exfoliator, cleanser, and moisturizer, can make a significant difference.

Sun exposure and pollution can wreak havoc on our skin, causing damage and impurities. That's where skincare comes in, offering immense benefits. Our products effectively remove dead skin cells, unclog pores, and leave your skin rejuvenated and revitalized.

Skincare isn't limited to women alone—it's equally important for men too! Men's skin has its unique characteristics—it's more acidic, thicker, and oilier. That's precisely why we've crafted these specially designed products to cater to men's specific skincare needs.

Invest in your skin with Fred Skincare and experience the difference it can make in your daily routine.

What sets Fred Skincare apart from other brands?

At Fred Skincare, we take pride in offering a distinct approach to men's skincare. Our products are thoughtfully formulated to cater to the unique needs of men's skin, providing effective solutions that deliver visible results. What truly sets us apart is our commitment to using natural and sustainable ingredients sourced from New Zealand, renowned for their quality and potency.

Our goal is not just to enhance the appearance of your skin, but also to boost your confidence and leave you feeling refreshed. Our three-step system is designed to be simple and convenient, making it easy for you to incorporate into your daily routine.

What truly distinguishes us is our unwavering dedication to quality and sustainability. We believe in empowering men to take charge of their skincare journey, and our products reflect this ethos. When you choose Fred Skincare, you're choosing high-quality, effective, and luxurious skincare that aligns with your values.

Experience the difference with Fred Skincare and invest in your skin's health today.

I have a beard, will this work for me?  

Indeed, it will. Every man's facial hair is unique, but we all face common challenges when it comes to beard care. Dry, itchy skin, bumps, redness, and ingrown hairs can be quite bothersome. That's where our Exfoliator steps in. With the power of Kaolin Clay and gentle Jojoba Beads, it exfoliates your skin, removing dead skin cells and buildup while assisting with ingrown hairs. We recommend using our Exfoliator 1-3 times per week for optimal results.

Our Cleanser effectively eliminates excess oil and unclogs pores, alleviating redness and inflammation caused by dry and congested skin.

Moisturizing is the cornerstone of a healthy beard. Our Moisturizer is specifically formulated to hydrate your facial hair, addressing various skin issues. It not only makes your beard softer but also provides essential moisture to the skin beneath.

At Fred Skincare, we understand the unique needs of men's skin and facial hair. Our products are designed to tackle these challenges, leaving you with a healthier, more comfortable beard and nourished skin.

Will this work for women?  

While our products are specifically designed for men, we understand that skincare needs can vary. Men's skin has unique characteristics, such as a lower pH level and increased oil production, which our products address. Women may still benefit from our high-quality formulations, but it's important to note that the pH balance and targeted benefits cater to men's specific needs. If you're a woman interested in trying our products, we recommend being mindful of any potential differences in skin response. We value your feedback and would love to hear about your experience with Fred Skincare.

How long will the products last me? 

At Fred Skincare, we offer 100ml products that are designed to provide lasting results. On average, our customers find that our products last approximately 90 days. However, this may vary depending on individual usage and if other family members or partners also use the products.

We ensure that all our products have a shelf life of 2 to 3 years, allowing you to enjoy them for an extended period. To maintain their freshness and effectiveness, it's important to store our products properly. Once opened, we recommend using them within 12 months (1 year) for optimal results. Remember to store our products below 30°C for the best experience.

At Fred Skincare, we prioritize the longevity and quality of our products to provide you with a satisfying skincare experience.

Can I make a return?  

Absolutely! We totally get it. We understand that sometimes you may change your mind and need to make a return. There are a few conditions to keep in mind for a smooth return process. Our products must be unopened, with the tamper-proof seal intact, and in their original packaging. You have a generous window of 30 days from the arrival of your item(s) to request a return. To initiate a return request, simply drop us an email at Remember, it's important to review our comprehensive Return Policy on the dedicated return page for more detailed information about returns and refunds. We're here to ensure your satisfaction, so don't hesitate to reach out if you have any further questions or concerns.

How long will it take for my purchase to arrive?  

We want to ensure you receive your Fred Skincare products as soon as possible. Typically, delivery times range between 3 – 7 working days, depending on your location and our current order volume. Rest assured, all orders are processed within 1 – 3 business days after you receive your order confirmation email. We'll send you a notification once your order has been shipped.

Please note that occasional postal service issues beyond our control may cause delays. In such cases, we appreciate your patience. For complete shipping details, please visit our Shipping Policy page. Your satisfaction is our priority, and we're here to assist you every step of the way. If you have any further questions, feel free to reach out to our friendly team.